Frequently asked questions

Q: How do I join LoadTeam?

A: All you have to do is signup, download a free app and leave it running on your computer.
Once installed, the app will contact the server from time to time to check if there are any jobs to run.
If a job is found, you computer will quietly work on the job and send the results back to the LoadTeam server.
Once the job is completed, your account gets credited and the cycle starts again.
All of this happens automatically, so you don't have to do anything, apart from checking your balance and getting money out whenever you want.


Q: How much money will I make?

A: It depends on how many computers you have and how fast your computers are.
The best way to find out is to run LoadTeam for a few days, see how much you are making and deciding if it's worth it.
In any case, LoadTeam is NOT a get rich fast scheme and you should NOT view LoadTeam as a main source of income, but a nice little topup to your existing income.


Q: LoadTeam is paying me for doing almost nothing. What is the "catch"?

A: LoadTeam is not giving money away: we are buying computer power from you.
In other words, LoadTeam "borrows" your computer power (processor, memory, internet and electricity) to execute jobs.
This video explains how LoadTeam works.


Q: Can I use more than one computer?

A: Yes, you can install and run LoadTeam simultaneously in as many computers as you wish.
You need only a single username and you can use this single username to login in every computer you use.
Payments for jobs completed in any of your computers will go directly into your account.


Q: How can I earn more?

A: There are many ways to optimise LoadTeam to make sure you get the most out of your computer.
Check the Earn More page to find out more.


Q: Can I use my computer while LoadTeam is running?

A: Yes, the Windows app is very light weight and it runs quietly in the system tray (next to the clock).
Even when the app is working on a job, you will barely notice it's there.


Q: How do payments work?

A: All LoadTeam payments are via PayPal, so you must have a PayPal account before you signup as a LoadTeam user.
LoadTeam uses PayPal's e-mail payment service, so the e-mail address on your LoadTeam account must be the same e-mail address on your PayPal account.
You can transfer money from LoadTeam to your PayPal account at any time, but the minimum transfer is 1 US dollar.
When you transfer money from LoadTeam to your PayPal account, you will receive an e-mail from PayPal informing you that you've received a payment from LoadTeam.
Once the money is in your PayPal account, you can spend it online at any site that accepts PayPal or you can transfer the money from PayPal to your bank account or credit card.
LoadTeam will also provide you with PayPal's reference number for the transfer, but please notice that LoadTeam's responsibility ends at the time the money is transferred to your PayPal account. From that point on, it's between you and PayPal.


Q: What are the system requirements to install the LoadTeam app?

A: In order to install LoadTeam, you need a PC with:

  • Windows 7, Windows 8, Windows 8.1, Windows 10 or later
  • 1GB RAM
  • 20MB free disk space

Q: Is there a version of the LoadTeam app for Mac/iPad/iPhone/Android, etc?

A: No, the LoadTeam app is only available for Windows, but you can check your account and withdraw money from any computer or modern smart phone.
There is a LoadTeam app for Android on GooglePlay, but that's just a convenient way to get to the LoadTeam website.


Q: How much internet data and power does the LoadTeam app use?

A: It depends on the computer, but the LoadTeam app does consume a little bit of internet data when it sends or receives jobs, which are very small pieces of data. LoadTeam may also cause a slight increase in your power consumption. For these reasons, you should compare your power and internet usage with and without running LoadTeam and assess whether it's financially worth running LoadTeam on your computer.


Q: I don't have a PayPal account. How do I open one?

A: Click here to open a PayPal account.
The e-mail address on your LoadTeam and PayPal account must be the same.


Q: I'm trying to sign up but my country is not listed, why?

A: LoadTeam payments are via PayPal payouts, which are not supported in some countries, including India, Pakistan and Bangladesh
If you are from one of these countries, we cannot accept your account, as we wouldn't be able to easily pay you.
We are looking at other payment methods, but for the time being, please do not open an account if your country is not in the list.


Q: I get an error message saying "LoadTeam.WindowsClient has stopped working". How do I solve it?

A: This error usually indicates that your computer is reporting to LoadTeam a feature it does not have.
This could be caused by outdated drivers or by an old BIOS.
The only thing we can suggest in this case is to update all the drivers in your computer and also get the latest update for your BIOS.
However, we can't guarantee this is going to work and updating the BIOS is dangerous, so please only try this is you have the skills to do so.


Q: I get an error message saying "Application cannot be started. Contact the application vendor." How do I solve it?

A: If you receive this error, try to uninstall LoadTeam and install it again.
If that doesn't solve the problem, open a command prompt window and type the following command:

rundll32 dfshim CleanOnlineAppCache

After running this command, you should be able to reinstall LoadTeam.


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Featherston Street
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